Please see the following scheduled ITS maintenance process:
Date: Thursday, Nov. 18, 2021
Start Time: 8:00 PM
End Time: 10:00 PM
The following work is being completed: Authentication change for Single Inbox to Office 365
All affected groups: All WSU Pullman-hosted voicemail boxes with Single Inbox (voicemail forwarded to email) configured
Duration of impact: Less than 2 hours
Follow-up steps customers need to take: If a customer believes a voicemail was not forwarded from their inbox following completion of the maintenance, they can log into their phone to check for messages, or log in to https://voicemail.wsu.edu to check their inbox.
Additional Info: Voicemails received during the maintenance should be sent to email when the system resyncs with Office 365 upon completion. Otherwise, no user impact is anticipated.
For technical assistance: For any questions, please contact Crimson Service Desk via email crimsonservicedesk@wsu.edu, by phone at (509) 335-4357, or online http://crimsonservicedesk.wsu.edu/