In response to customer feedback, WSU’s Multi-Factor Authentication duration for Office 365 products is being temporarily extended from seven days to 30 days, effective at 8:00 pm tonight, Nov. 24. This temporary change will allow Information Technology Services (ITS) to continue to identify improvements for certain use scenarios.

After this extension is implemented, your access will expire no less than 30 days from the date you last authenticated into these Microsoft products on each of your devices. No action or change is required by users for this extension.

Protecting the WSU community is a top priority for ITS. Equally important, however, is providing the best user experience possible. We appreciate your partnership in navigating these security changes and any accompanying adjustments, and ask that you continue to provide your valuable feedback.

For assistance, please reach out to Crimson Service Desk Monday through Friday, 8:00 am to 5:00 pm.

Thank you and wishing you a safe and happy Thanksgiving from your colleagues in
Information Technology Services.