Beginning Friday, November 6, WSU Zoom recordings stored in the cloud will be automatically deleted 9 months after the date of creation. Additionally, recordings that are 9 months old or older will be automatically deleted at this time.

ITS is shortening this timeframe due to a dramatic increase in Zoom recordings in recent months and in order to better support the university community’s increasing videoconferencing activity going forward.

ITS strongly encourages users to review and download their important recordings prior to November 6especially those made before January 30, 2020, as they will be automatically deleted for being outside the new 9-month retention policy.  

Users can configure their Zoom settings to notify them 7 days before cloud recordings are permanently deleted from their account trash bin. To learn how to change this setting, please visit this self-help article from the WSU Zoom support team.

For technical assistance, please contact: Crimson Service Desk via email, by phone at (509) 335-4357, or online.