To address the growing disruption due to Zoombombing, Information Technology Services (ITS) has implemented the following changes shown below. More information may be shared as we go forward, however ITS wants to allow time for everyone to review and address these needs prior to next week’s scheduled classes and meetings.

Increased Security in WSU’s Zoom Environment

The following security changes are now in place:

  • Removed all user access via web browsers and require access via Zoom’s desktop or mobile application only
  • Required authentication for all Zoom users to access WSU Zoom resources
  • Embedded password protection by default for new meetings that will be scheduled going forward
    • Zoom-generated URL includes an embedded password. Meeting attendees require no extra steps to join a meeting, they can simply click the link as usual.
    • Users can opt out of this default setting, however they will reduce security protections of any future scheduled Zoom meetings.


Actions Required

  • For courses originally scheduled as a video conference course (AMS), AOI is able to update those meetings for you and no action is required.
  • Existing links to Zoom meetings in Blackboard course spaces or via Outlook will need to be updated in order to add the newly implemented password protection.
  • To update already scheduled Zoom meetings to include the new embedded security, please follow the instructions provided at the WSU Knowledge Base.
  • If faculty have questions or would like assistance with modifying current Zoom links, you can email online.registrar@wsu.edu.

Self-Service Resources

For updates on these and more online work and study topics, please visit https://its.wsu.edu/cougs-online-toolkit/.

The following knowledge base pages offer additional information regarding these topics:

Zoom – Securing Your Meeting

Zoom – Joining Meetings and Best Practices

Zoom – How to Manage Default Security Settings

Assistance
General Zoom support requests can be sent to zoom.support@wsu.edu.